Saturday, March 21, 2009

MSP Airport Named Best Airport in US

Minneapolis-St Paul International Airport (MSP) has been voted the best in North America.

The Air Service Quality poll, conducted by the Airports Council International, involved 200,000 questionnaires being distributed at 108 airports around the world last year.

Questions are aimed at gathering as much information as possible about travelers' airport experiences - there are 30 different aspects considered.

The Minnesota airport, which served around 34 million passengers in 2008, came in at the top spot in the U.S. and North America category and third out of 108 in the world.

Jeff Hamiel, Executive Director of the Metropolitan Airports Commission, the company that owns and manages MSP, said: "The Air Service Quality survey is one of the best tools available for measuring how well the airport is serving its customers.There is always room for improvement, but it is gratifying to know travelers have scored Minneapolis-St. Paul International among the best airports of its size in the world. We will continue to look for ways to improve customers' experience and to make MSP travelers' airport of choice."